Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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What products and services do you offer?
At Neno Enterprise, we specialize in providing innovative technology solutions for both individuals and businesses. Our offerings include:
- Tech Products: Hardware, software, and tech accessories
- Enterprise Solutions: Custom software, cloud services, IT consulting
- Tech Support and Consultation: Assistance with implementation, troubleshooting, and optimization
- E-commerce: Online sales of technology products, gadgets, and accessories
We are committed to providing high-quality, reliable products designed to enhance the digital experience.
How do I place an order on nenotech.com?
Placing an order is easy! Follow these simple steps:
- Browse our website and select the products you wish to purchase.
- Add items to your cart by clicking "Add to Cart."
- When you're ready to check out, click the shopping cart icon and select "Proceed to Checkout."
- Enter your shipping information and select your preferred payment method.
- Review your order and confirm your purchase.
Once your order is processed, you’ll receive a confirmation email with your order details and an estimated shipping date.
Do you ship internationally?
Yes, we do offer international shipping to select countries. During checkout, you can view available shipping options for your location. Please note that international orders may be subject to additional customs duties, taxes, or fees, which are the responsibility of the customer.
If you're unsure whether we ship to your country, please contact us at nenotechltd@outlook.com.
How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method you choose. Below are the typical delivery estimates:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Next Day Shipping (UK only): 1 business day (for orders placed before 2:00 PM GMT)
Delivery times may be affected by holidays, weather, or shipping carrier delays. Once your order has shipped, you will receive a tracking number to monitor the status of your delivery.
How can I track my order?
Once your order has shipped, we’ll send you a shipping confirmation email with a tracking number. You can use this tracking number to track your package through the carrier's website (e.g., Royal Mail, DHL, UPS). Please allow up to 24 hours for the tracking information to update.
If you have any trouble tracking your order, feel free to contact us at nenotechltd@outlook.com.
Didn't find what you were looking for? Feel free to contact us at any time.