Privacy Policy

At Neno Enterprise, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or use our website, nenotech.com ("Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information depending on how you use our Site. This includes:

a. Personal Information

When you visit or interact with our Site, you may provide personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (when making a purchase)
  • Any other information you voluntarily provide through contact forms, surveys, or registration

b. Non-Personal Information

We may also collect non-personal information automatically, including:

  • Browser type and version
  • Device information
  • IP address
  • Location data (general geographic location)
  • Pages visited, time spent on the Site, and referring URLs
  • Cookies and tracking technologies (please see the "Cookies" section for more details)

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services: This includes processing your orders, delivering products, and responding to customer service inquiries.
  • To improve the Site and services: We analyze usage trends to enhance our website's functionality and user experience.
  • To communicate with you: We may send you promotional emails, newsletters, order updates, or other information that you have opted into.
  • For security and legal compliance: We may use your information to protect against fraud, respond to legal requests, and comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity on our Site and improve your browsing experience. A cookie is a small file stored on your device that allows us to remember certain preferences or actions. You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our Site.

We also use third-party services such as Google Analytics, which may track and report website traffic and usage. These third parties may use cookies to gather information for their own purposes, subject to their privacy policies.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting business. These may include:

  • Payment processors
  • Shipping and delivery companies
  • Email service providers
  • Marketing partners
  • Data hosting and IT service providers

These third parties will only have access to the personal data necessary to perform their services and are obligated to protect your information.

We may also share your information when required by law or to protect the rights and safety of Neno Enterprise, our users, or the public.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Using encryption for payment processing
  • Regularly updating our software and security systems
  • Limiting access to your personal data to authorized employees or contractors

However, no method of data transmission over the Internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can ask us to update or correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opting out of communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

To exercise any of these rights, please contact us at nenotechltd@outlook.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that period, we securely delete or anonymize your data.

8. Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. International Transfers of Data

If you are accessing the Site from outside the United Kingdom, please note that your information may be transferred to and stored in the UK or other countries where we or our service providers operate. By using our Site, you consent to the transfer of your data to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on the Site or by contacting you directly. The updated Privacy Policy will be effective as of the "Effective Date" posted at the top of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

By using nenotech.com, you agree to the collection and use of your personal information as described in this Privacy Policy.